Shopping Tips

A savvy customer is a happy customer!

Please pay special attention to sizing before making a purchase. As with many re-sale dealers, sizing measurements on all clothing are made while the garment is laying flat.  If you are unsure of your measurements we recommend that you measure your favorite like items for a quick comparison. Simply lay your best fitting garments on a flat solid surface (kitchen table, hardwood floors) to measure. 

FROCK Shop items listed in the “Vintage”category are pre-owned unless otherwise indicated and are hand selected to have the least amount of wear and damage possible. We make every effort to describe flaws (if any) the merchandise may have within the product description.

COMPUTER MONITORS & COLOR 

We cannot guarantee that your monitor's display of a color will be accurate. Please feel free to email us for additional details about color if an exact color match is important to your purchase.


Returns

At this time all refunds are given in the form of store-credit that can be used for online or in store purchases. 

All frockrevival.com returns must be initiated within 3 days of arrival. Email us promptly at frockshopblog-caroline@yahoo.com with the reason for your return. All items must be shipped back to our store location within 7 days. Items must be returned unworn in the same condition as they arrived, tags intact. 

Items meeting the above criteria will receive a store credit for the purchase price + taxes (if any) paid. Shipping cost are non-refundable unless the it is agreed that the items has been grossly misrepresented. 

We also offer in-store returns for store credit within 7 days. 

Our Return Policy also applies to online orders that are In-store Pick-ups. 

All SALE item purchases are final. 


Shipping

Items are shipped at the lowest possible price. 

Orders are processed and shipped within 24 hours of purchase Monday ~ Saturday using the United States Postal Service.  Packages typically arrive within 3~5 business days.  Once your package has been shipped you will receive an email (at the email address provided) from the USPS. If you would like expedited shipping (at an additional charge) please send along an email to frockshopblog-caroline@yahoo.com

Shipping cost are non-refundable unless the it is agreed that the items has been grossly misrepresented.